How Financial Wellness Builds Customer Retention

SpringFour and BMO leaders share how collections can evolve through fintech, empathy and a focus on financial wellbeing versus payments alone.

THE FINANCIAL BRAND

Over 3,000 of your competitors will be at the Forum 2024 this May exploring the big ideas, new innovations and latest trends. Will you be there? How Financial Wellness Can Build Customer Retention SpringFour and BMO leaders share how collections can evolve through fintech, empathy and a focus on financial wellbeing versus payments alone. Read article. Why Financial Trauma is More than Just a Buzzword for Banks Financial trauma can seriously impact people's relationships with money and banks can do a better job of supporting them. Read article. CFPB's NSF Fee Proposal Is More Than It Seems Viewpoint: Buried in the proposed rulemaking is a wildly expansive view of the 'abusive' standard in UDAAP. Read article. Getting Contact Center Agents Role-Ready Faster Get this white paper for actionable insights on accelerating new agent onboarding, reducing attrition, and... Read more. This Credit Union Increased Small Business Loan Volume by 300% See how this credit union leveraged Akouba®’s digital loan platform and blew away their small business lending growth goals. Watch video.

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