NPS and Surveys Suck. Here's What to Use Instead

And could financial wellness shore up a deposit drought?

THE FINANCIAL BRAND

Imagine what you could do with Copilot in your bank. Learn how Microsoft Copilot is transforming customer and employee experiences. Don't Ask Your Customers If They're Happy. Watch What They Do, Instead. Surveys and NPS scores face growing skepticism. But widespread dissatisfaction begs the question: What do you replace them with? Read article. Why Wellness Tech Will Redefine the Race for Deposits Banks need to grow deposits, but what if they could grow balances as well? Here's how financial wellness tech defines deposit competition. Read article. Hoodies and Suits: Can Banks and Fintechs Speak the Same Language? A good book title would be 'Fintechs are from Silicon Valley, Banks are from S.D.' But how can both sides write a happier next chapter? Read article. Elevate your Brand with PWCampbell: Financial Brand Forum 2024. Take your brand to new heights at Booth P651. Learn the latest in branding for you branch network. Click for a sneak peek. Unlocking Success: Industry Clouds for Personalized Experiences: IDC InfoBrief Discover how industry clouds can drive resiliency in your business. Click here to learn more.

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